Introduction:
At M-Care Medical Clinic, we are committed to safeguarding the privacy and confidentiality of our patients’ health information (PHI). This Privacy Policy outlines how we collect, use, disclose, and protect PHI, in accordance with the relevant laws and regulations of Saint Lucia.
Types of Protected Health Information Collected:
We may collect various types of protected health information that are necessary for providing medical care and related services. This information may include but is not limited to:
Personal and demographic information (name, address, date of birth, contact details)
Medical history and records
Diagnostic and treatment information
Insurance and payment details
Any other information necessary for providing quality healthcare.
Use and Disclosure of Protected Health Information:
We use and disclose PHI solely for the purpose of providing healthcare services, managing administrative functions, and fulfilling legal requirements. This may include:
Treatment: Sharing PHI among our healthcare professionals to provide proper diagnosis and treatment.
Payment: Disclosing PHI to process insurance claims and facilitate billing.
Patient Rights:
As a patient, you have certain rights concerning your PHI:
Amendment: You can request amendments to your PHI if you believe it to be inaccurate or incomplete.
Restrictions: You may request restrictions on the use and disclosure of your PHI.
Confidential Communication: You can request to receive communications in a specific manner or location.
Accounting of Disclosures: You have the right to receive an accounting of certain disclosures of your PHI.
Security Measures:
We take stringent measures to protect your PHI:
Secure Storage: Your PHI is stored in secure electronic health records systems and physical files.
Access Control: Only authorized personnel have access to your PHI on a need-to-know basis.
Encryption: Electronic PHI is encrypted during transmission and storage.
Training: Our staff receives training on privacy policies and data security.
Data Sharing and Third Parties:
We do not share your PHI with third parties except as required by law, for treatment purposes, or with your explicit consent. We may share your PHI with healthcare partners and providers to ensure coordinated and comprehensive care.
Data Retention:
We retain your PHI in compliance with legal requirements and best practices. Medical records are retained for a specific period after the last patient interaction, after which they are shredded.
Changes to the Privacy Policy:
This Privacy Policy may be updated from time to time. Any revisions will be effective upon posting on our website and will apply to all PHI collected.
Contact Information:
For any inquiries or concerns regarding this Privacy Policy or your PHI, please contact our Clinic Adminsitrator at:
Mrs. Kate Matty
admin@memberclinic.com
We are committed to protecting your PHI and ensuring its confidentiality.
By seeking medical care at M-Care Medical Clinic, you agree to the terms outlined in this Privacy Policy.
Terms of Service
Introduction:
Welcome to M-Care Medical Clinic’s website. By accessing and using our website, you agree to comply with these Terms of Service. Please read these terms carefully before using our website.
Use of Content:
All content on this website, including text, images, graphics, and other materials, is provided for informational purposes only. You may use the content for personal, non-commercial use, but you may not reproduce, distribute, modify, or transmit any part of the content without prior written consent from M-Care Medical Clinic.
Medical Information:
The content on this website is not intended to be used as a substitute for professional medical care. Always consult a qualified healthcare professional for diagnosis and treatment.
User Conduct:
By using our website, you agree not to engage in any activities that may:
Violate any laws, regulations, or third-party rights.
Disrupt or interfere with the website’s functionality or security.
Collect or use personal information without consent.
Privacy:
We value your privacy and handle personal information in accordance with our Privacy Policy. By using our website, you consent to the collection, use, and disclosure of information as described in our Privacy Policy.
Links to Third-Party Sites: (For example, World Health Organisation website, St. Lucia Ministry of Health website; Centres for Disease Control website.)
Our website may contain links to third-party websites. These links are provided for your convenience and do not imply endorsement. We are not responsible for the content or practices of these sites.
Disclaimer of Warranties:
M-Care Medical Clinic makes no representations or warranties about the accuracy, completeness, or reliability of the content on this website. Your use of the website is at your own risk.
Limitation of Liability:
M-Care Medical Clinic, its affiliates, and their respective directors, officers, employees, or agents will not be liable for any damages arising from your use of this website.
Changes to Terms of Service:
These Terms of Service may be updated from time to time. Any changes will be effective upon posting on this website.
Governing Law:
These Terms of Service are governed by the laws of Saint Lucia. Any disputes arising from these terms will be subject to the exclusive jurisdiction of the courts in Saint Lucia.
Contact Information:
For inquiries regarding these Terms of Service, please contact us at:
By using the M-Care Medical Clinic website, you agree to abide by these Terms of Service. If you do not agree to these terms, please refrain from using our website.